For us privacy for our valued customer is very important. We strongly believe that the personal information of our customers should not be shared with the third party without the prior consent or request from the customer. Privacy is the right of an individual and at www.utpan.in the information of the customer such as contact no., email, addresses etc. is used only for the internal purpose and not for sale. Your contact information is stored in our database and is only used to contact you during the course of your stay with us for sharing the status of your room bookings with us and then after for announcement of our latest deals and news etc. We at www.utpan.in condemn the unauthorized reach and misuse and/or discloser of the personal information of the customer and we have strict guidelines and high security features to prevent the same. Any changes in our ‘Privacy Policy’ will be posted here on the website.

SECURE ONLINE PAYMENTS The visitor on our website please take a note that your name, email address and other personal information submitted on our website may be stored with us and may also appear on the website. Like other platforms our server log files also receives general information such as IP address of the visitor, cookie etc. For the financial transactions by credit card www.utpan.in uses a 3rd party secure payment gateway provided by “MobiKwik” and the credit card details are ‘not stored’ with www.utpan.in, instead the information is securely stored and encrypted with Visa/MasterCard.

Smart Cookies We use 'Cookies' to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. 'Cookies' are tiny text files which our Website places on your computer's hard drive to store information about your shopping session and to identify your computer.

Email id : hello@utpan.in

Whatsapp : 76661 05962

You can change or cancel an item or the entire order before 5 pm the previous day. In order to cancel a part or whole of an order please contact our customer care number and quote your name and changes. Alternately, you may make changes in your order through the mobile app. We'll try to accommodate your request as best as we can.

Refund: Milk Unfit for Consumption: Our milk has no preservatives or additives. Maintaining optimum temperature, hence, is key to keeping the milk fresh and fit to be consumed. However if the cold chain inadvertently breaks at our end, causing the milk to sour on the day of delivery, you can request a refund for the said lot. Refund is initiated once we collect the soured milk pack from you.

Erroneous Delivery: A delivery will be considered erroneous at our end if you intimated us in advance. If you receive a delivery despite this, you are eligible for a refund. Refusing delivery without prior information does not qualify for refund. The following are the only admissible ways of prior intimation:

1. Call our customer care department.
2. Update necessary information in your account on the Web Application.

www.utpan.in is owned and operated by Aryaf Agro foods Pvt Ltd, a company incorporated under the laws of India. Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If you transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with Aryaf Agro foods Pvt Ltd and these terms and conditions including the policies constitute your binding obligations, with Aryaf Agro foods Pvt Ltd. For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. www.utpan.in the User to surf the Website or making purchases without registering on the Website. The term "We", "Us", "Our"; shall mean Aryaf Agro foods Pvt Ltd.

When You use any of the services provided by Us through the Website, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to you. It is your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with these Terms of Use, We grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.

ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.

INTELLECTUAL PROPERTY RIGHTS All material on this site, including images, illustrations, graphics, utility models, designs, know-how, trade secrets and inventions (patent pending), goodwill, source code, meta tags, databases, text, content, icons, and hyperlinks, are protected by copyrights, trademarks are owned and controlled by “Utpan” unless otherwise noted. You agree to not use, copy, reproduce, republish, or distribute any content from the website in any way directly or indirectly without prior written authorization from “Utpan”.

Utpan is a brand owned and operated by Aryaf Agro Foods Pvt Ltd and a brainchild of our Founder & CEO – Gulzar Wangde. We are headquartered in Ratnagiri, Maharashtra.

We are a new Dairy brand in the Kokan region of Maharashtra and consider ourselves as “Kokan’s Own Dairy Brand!”

We aim to revolutionize the way Milk and Milk products are being consumed across the Kokan region and offer advanced experiences to our customers. To achieve this we will employ latest technology, better processes to drive value across the dairy supply chain.

We have invested our love, attention and care into these Milk & Milk products, to ensure healthy offerings to our consumers.

We are pioneering a direct-to-home milk subscription model in Kokan for our consumers.

Utpan – Kokan’s Own Dairy Brand!